Apart from products that take payments using PayPal STANDARD, all subscription/recurring cancellations MUST be done within your Zaxaa account.

Watch this video to learn how.

For PayPal STANDARD, you must login to your PayPal account and cancel the subscription there.

Note for seller: You might also want to see how to refund your customer here: How to refund your customer

Note for customer of seller: If you are looking for how to cancel your subscription, you can follow this article: I want to request product refund or subscription cancellation.

Did this answer your question?