General

10 articles in this collection
Written by Yanuar Dwie Prakoso and Welly Mulia

How do I switch view in Zaxaa?

We have two types of page view. Simple View and Advanced View. You can choose between these two based on your need.
Written by Yanuar Dwie Prakoso
Updated over a week ago

What time zone do you use?

We have standard time zone that we use for Zaxaa's site. We also have standard time zone that we use for our support service.
Written by Welly Mulia
Updated over a week ago

Why do I need to link my PayPal account with Zaxaa?

For sellers and affiliates, it's very useful to link your PayPal with Zaxaa. It will make your transaction can be managed easily with Zaxaa.
Written by Welly Mulia
Updated over a week ago

How do I contact you?

Can't find what you're looking for in our knowledge base? You can contact us and we will help you.
Written by Welly Mulia
Updated over a week ago

I forgot my password / the system said my password is wrong

Forgot your password? We are here to help you.
Written by Welly Mulia
Updated over a week ago

Tried to reset password, but when I clicked the link in my email, it said "link expired"

There's a certain amount of time that given to you to use your reset password link.
Written by Welly Mulia
Updated over a week ago

My account is not yet activated. I did not receive the confirmation email.

You can request a confirmation link from us if you face this kind of condition. You just need to follow these easy steps.
Written by Welly Mulia
Updated over a week ago

Activate your PayPal connection

You may be redirected to this page while you want to activate your PayPal. Then, you need to provide us with these following information.
Written by Welly Mulia
Updated over a week ago

Why do I get error when I link my PayPal account?

You may get this error message when linking your PayPal account. Don't worry, you can fix this one by following this step.
Written by Welly Mulia
Updated over a week ago

I want to promote Zaxaa. Do you have a referral/affiliate program?

Love Zaxaa? Then why not tell other people about it. We will give you commissions for Sellers/Vendors you bring in.
Written by Welly Mulia
Updated over a week ago