So you've bought a product/service from a seller.

This seller used us (Zaxaa) as their platform/system to facilitate the selling process.

This means the seller is responsible for giving product access to customers, updating expired links on their website (if any), and give download links to your purchased product. 

Zaxaa doesn't have control of such things. 

So, if you have a problem with your purchased product, please contact the product seller directly by following the instructions below:

You can find the seller contact info inside your email receipt:

Alternatively, you can find the seller's contact info by accessing this URL:

https://www.zaxaa.com/purchases

When prompted to log in, enter your email (that you used to purchase) and password.

Note: If you don't know your password, click the 'forgot password' link.

Once logged in, click on 'details' button and you can find the seller support address on top of the page:

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